If you know which virus or worm you have, you can typically find the proper removal tool at Symantec http://www.symantec.com/security_response/index.jsp

It is always best to format and re-install your computer to be sure you completely got rid of the virus/trojan and restore your data from backup.

-- StevenLindsey - 2013-06-19
Topic revision: r2 - 19 Jun 2013, lindss2@LAB.CS.RPI.EDU
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