Trouble Ticketing System


For all regular requests, send email to labstaff@cs.rpi.edu.

If you need to page labstaff, faculty and staff can email labstaff-pager@cs.rpi.edu. Please be sure to use a meaningful subject in your message and only page for true emergencies.

Note that forgotten passwords and long-standing problems that haven't been mentioned before are not emergencies. Multiple people not being able to get to web pages or the remote access machines are emergencies. For all other problems, use your best judgement.

Any person who abuses paging may lose their ability to page.
Topic revision: r11 - 23 Sep 2014, StevenLindsey
 

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