Emergency Power Off system will be tested and will affect the projects on the MRI raid array in addition to the MRI machines affected by the normal monthly outage ...
February 2, 2010 Skilling raid array lost a hard drive, covered under warranty Replacement installed 2/18/2010 Rebuild completed successfully over the ...
We unexpectedly lost power around 2pm in CII 3226. It appears that everything came back ok except for the chillers, but a call is in, and we're not expecting to have ...
CII MRI cluster shut down due to cooling problems 2010 05 02. Message from HVAC: Saturday morning, one chiller went in alarm and tripped due to extended surge, which ...
Extensive outages caused by a failing console server that sent a break signal to all of the attached servers when it crashed. The console server is experiencing ...
Remote access machines are being relocated for cooling purposes. If you get disconnected, simply reconnect to remote.cs.rpi.edu and you should get a machine which ...
On June 3, 2010, we will be retiring the machines in Amos Eaton 215 which are hosted off of srs.cs.rpi.edu. This does not affect the Semi Annual Review of Students ...
We will be transitioning the last of the networks in Amos Eaton to new routers July 12th at 10am. It will affect subnets 1, 3, 6, 8, 28, and 29. It took a while ...
Account Expiration We are continuing to move email services to the campus mail server to comply with campus policy. CS email will soon be tied to RCS accounts. Those ...
Account Restrictions Accounts have few resource limitations placed on them. Because of that, one person can easily take so much that other people are unable to work ...
Account Suspension and Termination Accounts may be suspended for violations of CSLab or campus computing policies. Campus policies are outlined in the ComEC, available ...
Using CS Lab Resources CSLab resources are primarily intended for research purposes, though we recognize that often research and classwork do overlap. We also maintain ...
The following networks are used on campus, and you may want to consider special treatment of them on your firewall: 128.213.x.x CS 128.113.x.x RPI 129 ...
2010/09/24 CII Router Maintenance Due to scheduled maintenance, the main network router in the CII/Low Building will be down between 7:00am and 7:30am on Friday, September ...
Passwords passwords were mailed to your existing CS accounts 9/20/2011. new passwords must be at least 10 characters long and must be changed at least once every ...
If you know which virus or worm you have, you can typically find the proper removal tool at Symantec http://www.symantec.com/security response/index.jsp StevenLindsey ...
Offices Each graduate office typically has at least one general purpose CSLab machine. While these machines do not restrict logins locally or remotely, it is expected ...
There are many mail clients out there, but most will allow you to download your mailbox and store it locally. Mozilla Thunderbird is one I like personally. Microsoft ...
HOWTO: Configure Thunderbird 3.1.11 Lauch thunderbird, enter basic CS account information Stop automatic probe and click "Manual Server Setup" Server ...
HOWTO: Configure the icedove or thunderbird email client version 2x (2.0.0.23) Launch thunderbird Select Email Account as the type to create Enter your ...
Assuming all of your email is still on the server and all in your INBOX, you can use Fetcher: 1. Click on the gear in the upper right hand corner of the screen ...
Email Servers server for faculty and staff See https://www.cs.rpi.edu/twiki/view/LabstaffWeb/ScheduledEmailTransition for details and links list server for existing ...
Department email list server Mailman Documentation management interface HOWTO: Subscribe to a mailing list o Visit Mailman and find a list of interest ...
After quite a bit of trial and error trying to get an iphone4 working with exchange (without the special pay client), we found that if you add an "other" server rather ...
This evening, Tuesday November 1st, beginning at approximately 5pm, maintenance to the Exchange Mail Infrastructure will begin. Maintenance may take up to 3 hrs and ...
SSL certificates expired enmasse on 2010/09/24 @ 12:18 The problem is known and actively being worked on. Workaround In the warning dialog box displayed ...
The problem is typically due to a problem with the registry. As long as you are careful, you can edit it. Select start run Enter regedit Next, browse ...
Amos Eaton 217 has 10 machines on one side of the room running Ubuntu that allow guest logins. It will not save your settings or files, but is good for quick browsing ...
Introduction We recommend using scp (secure copy) or sftp (secure file transfer) for file transfers. S commands will authenticate your connection to a remote host ...
New Project Space A CS faculty member should email nop labstaff@cs.rpi.edu with the following information: a suggestion for the name of the project ...
Resources How do I access a computer (logging in) Where do I find information on printing problems? How do I transfer files to and from my account? Windows ...
Exporting email to a text file From the gmail interface: click the drop down Arrow by Reply and select the Message text garbled? option Right click on the ...
Individual users can create groups at http://groups.google.com/a/cs.rpi.edu following the directions at http://groups.google.com/support/bin/answer.py?answer 46601 ...
If you log in and see a message along the lines of: Could not chdir to home directory /cs/${your userid}: Permission denied Home directories are being restored ...
Select "Local Folders", then click on "View settings for this account" Click on "Account Actions" at the bottom, and select "Add Email Account" Fill in your ...
HOWTO: Enable your auto responder Log into https://exchange.rpi.edu Click on "Options" in the upper right hand corner of the screen, then select "Set Automatic ...
The HVAC will be shut down in the MRC from Thursday, January 5th at 8am to Friday, January 6th at 4:30pm. The fans may come on for the period between midnight and ...
24 Hour Access to CSLab The main public lab of the CS Department is located in room 217 of Amos Eaton. Amos Eaton 215 is a classroom, but the facilities are publicly ...
www.cs.rpi.edu of Authority Remote access host pool (remote.cs.rpi.edu) RSA key fingerprint is 10:9c:08:ac:2a:ec:03:49:fe:4e:33:de:76:3c:65:7b. subversion.cs ...
WARNING! THIS TOPIC IS GENERATED BY ChecklistPlugin PLUGIN. DO NOT EDIT THIS TOPIC (except table data)! Back to the checklist topic LabstaffHowto. context id ...
Introduction Logging in remotely Logging in from the command line Use the ssh (secure shell) command ssh ${login}@linux.cs.rpi.edu p 22 Logging in using ...
CPAN module shell/installer cpan clean ${package} cpan install ${package} Reconfigure cpan environment: cmd o conf init SEGV or out of memory while ...
Printing Configuration Macintosh For copiers Make sure you are connected to a wired CS network Go to http://www.support.xerox.com/support/enus.html and ...
Department servers Network services provided by the department include email, web, filesystem, backup, DNS, DHCP, wireless, routing, remote access, and firewall. These ...
Requesting a loaner laptop There are two methods to request a laptop http://cgi.cs.rpi.edu/resourcerequest A CS faculty member should email nop labstaff ...
Requesting a new mailing list See http://helpdesk.rpi.edu/update.do?artcenterkey 125 for details on requesting a mailing list from the VCC .StevenLindsey ...
Transitioning existing mailing lists Select the desired CS mailing list off of https://www.cs.rpi.edu/mailman/listinfo Click on the administrative interface ...
Topics https://www.cs.rpi.edu/mailman HOWTO HOWTO: Automatically delete held messages Access the admin interface for your mailing list Select nop General ...
There will be a change in the way the campus handles MX records for the CS domain. It has the potential to affect email delivery from off campus senders, but we do ...
There will be a cooling shutdown in the MRC lasting from 8am to 4pm. We will be shutting down the grid machines named after states and research machines hosted in ...
There will be brief interruptions as ports are switched from our closet to the VCC closet beginning around 10am. There should be no change in the way things work after ...
URLs http://twiki.org/cgi bin/view/Plugins/MoveableTypeSkin MoveableTypeSkin . txt MoveableTypeSkin Contrib Package The Type style repository was set up in ...
We have moved all home directories and projects onto a network appliance( nop NetApp). This gives us greater reliability of storage, lower maintenance, and far simpler ...
Obtaining CS Accounts Any faculty, staff, or graduate student of the Department of Computer Science may obtain an account for CSLab machines. These accounts are ...
Students with the assistance of Rensselaer Center for Open Source the Open World project are providing a on campus mirror of several popular GNU/Linux, BSD and ...
Home directories were temporarily unavailable due to server problems Drive failed and removed from raid array. Awaiting replacement Replacement installed and array ...
CII Air conditioning outage The VCC paged at 11:22pm reporting that the chilled water temperature was rising quickly in the CII and that HVAC had been notified ...
Outgoing mail is currently not being sent but is queueing up on the local machines Problem fixed 3:48pm, but it may take a while to clear unsent messages. Otherwise ...
Extensive outage in MRC Networking, some phones, and the video bulletin boards affected VCC notified at 4:30 Root cause unknown, but may have been related ...
Electrical problems in Amos Eaton machine room UPS died and was causing machines attached to it to reboot occasionally at first, and then nearly constatntly when ...
After experiencing extreme network slowness, we tracked it down to packet loss going from the CS network to the VCC (but not the other direction). We will be replacing ...
OPS paged at 11:20pm on the 17th saying the cooling had failed and the temperature was going up. No word from HVAC as of midnight, so cluster shut down Machines ...
Confirmed that mail seems to be piling up on the RCS exchange server for CS accounts since the 27th. Working with the VCC to fix the problem. Email from off campus ...
2010/09/30 OK Projects fileserver filled last night around 7:30pm 2010/09/28 OK Remote hosts ashley and monica are offline. An interactive user shell under ...
2010/10/28 completed 8am 10am bi monthly scheduled server maintenance 2010/10/27 ok Remote access machines monica and mary kate are unresponsive 2010 ...
2010/11/24 ok Home directory access offline will be restored in ~15/20 minutes 2010/11/24 ok Home directories are not accessible.TWiki server was also ...
Date Status Description 2011/1/24 ok Unplanned power outage affected several buildings 2011/1/11 ok Unplanned power outage affected several buildings ...
Buildings affected included AE, Lally, Sage, MRC, and others. Did not include VCC, Folsom, or CII Duration around 30 minutes. Cause was said to be a squirrel shorting ...
Current Status Accounts restored as of 6am on 2/20/2011. Symptoms zfs filesystem /cs home directories are mounted from has reported corruption. Home ...
We were having trouble with the hard drives in the raid array, and the progress that had been made on restores was lost. An older copy of web pages is now available ...
Laundry list Antivirus corrupt virus scanner DBs were found on two mailservers that affected receipt of incoming mail. Content has been replaced with the latest ...
It looks like the server started having trouble around 4am but was available to most machines, and started having widespread trouble around 7am. The machine is back ...
2011/04/30 OK Home directories unavailable, synchronizing disks 2011/04/13 OK A networking switch in Amos Eaton croaked this morning. Servers have been ...
status as of 8/1/2011 7/29/2011 down printing is down 7/28/2011 ok Remote access machines mounting /projects and /cs from netapp (see home directory ...
12/5/2011 ok AE 118 AC condensate pump failed bypassed 12/1/2011 ok Email mx record changed prematurely, mailing lists, students, and a few others affected ...
The web server which serves home pages was down due to all of the httpd processes being stuck on disk wait. Server stalled during reboot and had to be power cycled ...
3/28/2012 ok Homework submission confirmation email bouncing, will be relayed manually occasionally 3/20/2012 ok Twiki server ran out of swap and rebooted ...
4/14/2012 ok Power outage, AE 118 AC, unix print server, and misc. machines affected 4/4/2012 ok AE 118 severe AC issues 4/2/2012 ok IMAP connectivity ...
The air conditioner in Amos Eaton 118 stopped working. The unit turned off because the conensate pump was too full. After manually draining the pump and cleaning ...
The exhaust hose for Amos Eaton 118 (Cisco Academy) tore through in two places and could not be repaired. I was eventually able to install a new exhaust hose and have ...
The file server was on its way back up and was checking the filesystem when the watchdog timer expired and rebooted the machine Machine restored to service 8:07pm ...
The CGI server ran out of swap space during project submission and crashed and would not boot due to the IPMI log being full. Booted to BIOS and cleared out years ...
Cooling is back, and not expected to need to be shut down in an emergency situation as the load has been rebalanced, but the electrical work is not all done, so a ...
DNS service is now handled by the VCC, but short term please continue to send requests through labstaff #64;cs.nospam.rpi.edu until troubleshooting is complete.
The project server crashed twice when trying to delete a project that was interfering with backups. We will leave it until the transition to the netapp is complete ...
github.com is blocked by the VCC at the moment because it wound up on a blacklist (Botnet Traffic Filter). They said that someone from github will need to talk to ...
Server mysteriously rebooted twice and won't respond now. Printing directly to printers from desktops or linux.cs.rpi.edu not affected, but printing from remote.cs ...
The server on which home directories and the majority of our infrastructure depends is no longer able to boot properly. I finished copying the information off of ...
The network transition is complete. Some ports on subnet 17 had a configuration problem, but should be fixed as of 3:30pm 2/15/2012. If you are still having any problems ...
freebsd.remote.cs.rpi.edu is available again providing the air conditioning continues to work and at least some of the machines should be available during the power ...
Cooling should be stable, although another outage to finish fixing the electrical infrastructure may still be needed in the future. If remote.cs.rpi.edu is not available ...
Mail server was dependent on several other servers, and we were hoping to migrate away from it before problems hit. Unfortunately that was not possible, so I converted ...
Mailing lists broken as of November 11th at 4:59 pm. Problem seems to have come from nscd caching bad data. Still trying to fix problems that stemmed from it. Mailing ...
Due to an air conditioning outage in the MRC, we have shut down all of the machines in the MRC machine room except for the networking switches, which we hoped would ...
Due to a misunderstanding, the partition on the nop NetApp that most of the personal web directories were mounted on was was believed to be inactive and destroyed ...
Those users not transitioned to exchange and CS mailing lists not working due to a mistake in DNS. Fixed around 1:30pm. It turned out that problems from the change ...
While trying to restore an old web page for a user, the filesystem mounts got messed up. Everything should be back to normal as of 10:20pm 2/15/2012. Outage due to ...
nop FreeBSD workstations depended on barak and will need to be re installed with Ubuntu when time permits (not for a while) Solaris workstations will need to be converted ...
Physical Facilities said that the MRC is in a shutdown and would be for at least 2 days. Shutting down machines in the MRC machine room to prevent heat damage. This ...
Changing your password When you receive your account info, please log in to master.cs.rpi.edu and change your password with the passwd command. When picking your ...
We are expiring passwords for all users that have not changed their passwords since January 2011. You will be required to log in to remote.cs.rpi.edu (or one of the ...
Reporting a problem Before reporting a problem, please check downtime page to see if the problem has already been reported. Faculty and Staff have accounts on https ...
Last Published Publisher JoeyArmstrong Date 02 Jan 2008 19:48 {PublishContrib}{Dir} /local/TWiki/published/ {PublishContrib}{URL} https://twiki.cs.rpi.edu/twiki ...
Request: Creation of a project database Request: Creation of a Mailing List Request: Filesystem Storage Request: Creation of a Subversion Repository ...
Backups Files in your unix home directory or under project space are automatically backed up several times each day. A snapshot of filesystems on the main fileserver ...
RPICS wireless service will be discontinued June 30th, 2010. You should transition to 802.1x wireless ahead of time and let us know of any difficulties you have. ...
Scanner Resources Lally 210 Copier Rom Device: Xerox Workcenter 5675 MRC 335A Device: Xerox Workcenter Pro 255 HOWTO: Scan and email documents in pdf ...
We transitioned to having the VCC provide dns on Wednesday, August 3rd at 8am due to technical problems. If you manually configure your DNS settings, it should be ...
We are transitioning to email being hosted on the campus exchange server. During the transition, you can check to see if it is complete by sending email to your CS ...
Windows We have Maple 11.0 on CD, dated February 17, 2007 which seems to open on XP or Vista If you got your laptop from the mobile computing program, you can get ...
Many students have had their CS email migrated to being delivered to their CS accounts. Please be sure to update your Respite settings to be sure your spam filtering ...
Intent The Student RA Letter Generator (SRA) can be used to enter data and batch a request to have a Research Assistant letter printed and mailed to students. Information ...
Requesting creation of a subversion repository A CS faculty member should email nop labstaff@cs.rpi.edu with the following information: Repository name ...
TWiki Logos The official TWiki logo is a big "T" in a speech bubble convenying "working together", and has a "collaborate with TWiki" tag line. TWiki.org Logo Artwork ...
Site level preferences are located in .TWikiPreferences , however this .TWikiPreferences prefs topic has override priority and should be used for local customisations ...
RPI CS Twiki Problems After logging in with CS account password user is identified as 'EDU' in the top left corner (Hello EDU) FIX: Register to create ...
We have moved to a new trouble ticketing system. CS Faculty were emailed accounts in June. The url for the new system is https://rpics.mojohelpdesk.com/ You will ...
HELP: I am unable to edit wiki web pages First register with the twiki server A valid CS or RCS login / email address is required After registering ...
WARNING! THIS TOPIC IS GENERATED BY ChecklistPlugin PLUGIN. DO NOT EDIT THIS TOPIC (except table data)! Back to the checklist topic TwikiHowto. context id state ...
Logging In using your CS Account The first time you log in, it will most likely be through ssh to linux.cs.rpi.edu or directly on one of the public workstations in ...
User Responsibilities Users are expected to follow some fairly obvious rules of conduct (in addition to those in the document Policy on Electronic Citizenship, which ...
Using Your CS Account The first time you log in, it will most likely be through the use of one of the public workstations. The following text will show you what should ...
If your computer did not come with an anti virus package installed, Microsoft Security Essentials is free to download from http://windows.microsoft.com/en US/windows ...
Web Browser Configuration Cookie / Popup exceptions for rpi.edu chrome explorer Tools, options, Privacy Pop up Blocker, S etings, allow .rpi.edu firefox ...
http://www.mozilla.com/firefox firefox T ools, Add Ons Click the Get Add ons tab Click Browse All Add ons in the top right corner Search for plugins ...
Important Note Do not fall for scams that try to gather passwords or personal information. (Click here for tips on avoiding them) Alerts and Downtime SoftwareAndUpgrades ...
From your home directory, type: mkdir public.html chmod 755 public.html and then put your index.html and other files inside the directory. StevenLindsey ...
nop LabstaffWeb Web Preferences The following settings are web preferences of the LabstaffWeb web. These preferences overwrite the site level preferences in ...
Avoiding Web Scams Always suspect requests for information that you did not initiate. No legitimate entity should ever ask for your password or personal ...
Pages in a TWiki web are rendered dynamically when requested. When pages grow large and cannot be broken down into a hierarchy web of pages rendering them can take ...
Known compatibility problem with windows 7 64 bit printer drivers are harder to find Some older applications will get runtime errors unless you switch the ...
Zeus continues to have problems with one of the partitions. We hope to have it back up on the 5th or 6th after moving data off of the affected partition. .StevenLindsey ...